As a part of the leadership team, Ren’s focus is ensuring that FLTS service quality and analytics remain at optimal levels. In auditing case files for accuracy, she ensures that FLTS services are consistent with the specific and unique needs of each client. Additionally, she supports the team by working with other leaders to maximize overall production efficiency. Her goal is to keep the team focused and driven to ensure that FLTS’s life changing services are delivered to all that need them with the highest level of professionalism and efficiency possible.
With over 12 years of client relationship service experience as a general manager, team leader, and inventory coordinator, her dedication and attention to detail has proven to be an important and valuable asset to FinishLine Tax Solutions.